Administration is a career path with many opportunities available for progression and job security. Administration jobs include receptionist roles to customer service, all the way to managerial roles and further. Being an effective administrator is the key to opening the doors for career progression, higher salary and further job security to ensure a pay check for the foreseeable future. There are many good qualities of an effective administrator that can aid your chosen career path as an administrator.
Qualifications, training and learning opportunities
An effective administrator never stops learning, because there is always something new to learn. The basics of administration can be completed in basic first level administration courses at college or via apprenticeships or short training courses. Administrators will learn such things as telephone and communication skills, filing and computer use and basic programs such as Word and Excel. A good quality of an effective administrator is regularly practising with these programs and attempting to learn new programs and hardware that can aid in progression.
Customer service and personal skills
One of the most important qualities of an effective administrator is customer service and personal skills. For example, a company that delivers quality customer service is more likely to make sales than the competitor that has bad customer service. Good customer service involves smiling, being polite and helpful and offering quality service, advice, assistance and help whenever the customer asks for it. One thing to remember in customer service is that the customer is always right.
Goals, deadlines and input
An effective administrator completes their work to any deadlines that are given or even sooner if possible. They are dedicated, hard working and focused solely on the task at hand. They ask for help whenever is necessary and they set their own goals in regards to projects and career progression. Administrators will also regularly attend meetings with managers and higher-ups and as well as listening, they will also give positive input and feedback that could potentially aid and further company amidst progressing their own career.
Administration may seem like a dull and boring career path, but in many ways, it is one of the most important career paths in the world, as well as one of the most versatile. Administration covers countless things from receptionists to customer service and it can be seen in any business or organization. The qualities of an effective administrator include taking steps to improve on qualifications, training and skills and using their own initiative to further their talents. They also have optimal customer service and personal skills and effectively work towards goals and deadlines, as well as offering input and feedback for company progression.